ReUp Hemp Company Privacy Policy

Effective date: August 14, 2026

ReUp Hemp Company (“ReUp,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit reuphempco.com, create an account, place an order, contact us, or otherwise interact with our services.

Information We Collect

Depending on how you use our website, we may collect:

• Contact and order information, such as your name, email address, phone number, billing address, shipping address, and the products you purchase.
• Account information, such as your username, password, and account preferences when you create an account.
• Payment information. Payment-card information is collected and processed by our secure third-party payment provider. ReUp does not intentionally retain full payment-card numbers after a transaction is processed.
• Age or identity-verification information when it is necessary to confirm eligibility to purchase or receive a product.
• Communications, including messages, questions, reviews, or other information you send to us.
• Device and website-use information, such as IP address, browser type, device type, operating system, pages viewed, referring URL, interaction data, and approximate location derived from your IP address.

How We Use Information

We use personal information to:

• Process, fulfill, ship, and support orders.
• Verify age, identity, product eligibility, and shipping eligibility where appropriate.
• Communicate about orders, account activity, customer-service requests, product recalls, and policy updates.
• Prevent fraud, misuse, unauthorized transactions, and violations of our Terms or applicable law.
• Operate, secure, troubleshoot, and improve our website and services.
• Send promotional emails only when you have opted in or where otherwise permitted by law. You can unsubscribe at any time using the link in a marketing email.
• Comply with legal, regulatory, tax, recordkeeping, and carrier obligations.

How We Share Information

We may share information only as reasonably necessary with:

• Payment processors that process your payment.
• Shipping carriers and fulfillment providers that deliver your order.
• Service providers that help us operate our website, host data, provide customer support, detect fraud, verify age or identity, or send communications on our behalf.
• Professional advisers, insurers, auditors, or government authorities when required or reasonably necessary to protect our rights, safety, customers, or business.
• A successor organization in connection with a merger, sale, financing, or transfer of all or part of our business.

We do not sell or rent your personal information for money. We do not allow service providers to use your information for their own independent marketing purposes.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the site functioning, remember preferences, maintain your shopping cart or account session, understand website performance, and help prevent fraud. You may adjust your browser settings to refuse or delete cookies; however, some features of the website may not function properly as a result.

Your Choices and Privacy Rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business, security, tax, legal, and recordkeeping requirements. You may also opt out of marketing emails at any time through the unsubscribe link in those emails.

To make a request, contact us at Ashevillemobiledispensary@gmail.com with the subject line “Privacy Request.” We may need to verify your identity before acting on a request.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to fulfill orders, resolve disputes, maintain business records, prevent fraud, and meet legal or tax obligations. We then delete, de-identify, or securely dispose of information when appropriate.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system is completely secure, and we cannot guarantee absolute security.

Age Restriction

Our website and products are intended only for adults 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If you believe a minor has provided us personal information, please contact us so we can take appropriate action.

Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and ReUp is not responsible for their content or practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with a new effective date. Your continued use of our website after an update means that you acknowledge the revised policy.

Contact Us

For privacy questions or requests, email Ashevillemobiledispensary@gmail.com with the subject line “Privacy Request.”